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Feb 20, 2014
Services in Mid West region

BEST IT DEAL signs contract with Stockell Consulting to provide IT consulting services in Mid West region Read more

Mar 19, 2014
OXFORD Global Resources

BEST IT DEAL becomes a preferred IT Vendor to OXFORD Global Resources.Read more


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Application Maintenance

As organizations strive to integrate their business and IT strategies, BID application maintenance services help organizations achieve their business goals and objectives, by providing application support and value added services. Applications must quickly evolve to keep pace with changing business needs, demands as well as shifts in technology.

BID's application management services are backed by years of experience, mature processes and robust delivery systems. BID's commitment is to go beyond service level agreements and deliver consistent and lasting value. We do this by building long-term partnerships with our customers.

BID's application management services enable customers in various verticals to:

  • mprove stability and efficiency of mission-critical applications
  • Benefit from our global delivery model
  • Refocus their energies on strategic initiatives by handing over the maintenance and enhancement of business applications to a trusted and reliable partner.
  • Improve quality of service
  • Keep up with the latest technologies
  • Reduce total cost of ownership

BID's application maintenance and enhancement solutions include:

  • Quick turnaround of service and change requests
  • Preventive maintenance to forestall problems
  • Root cause analysis
  • Planned and phased enhancements to improve performance of applications
  • Helpdesk and production support for problem and incident management

Benefits of BID's application maintenance services:

  • Stable and predictable system
  • Reduction in total cost of ownership
  • Improve applications stability and reduced or zero down-time of applications
  • Less cost of maintenance
  • Easy integration with interface applications
  • Better estimation model
  • Improved productivity
  • Resilience to accommodate business changes

Our unique value proposition lies in our ability to:

  • Use global delivery model for application maintenance
  • Use the knowledge acquired in coming up with transformation plan
  • Improve the productivity thus reducing the cost of maintenance
  • Provide consultancy on the disposition plans for the applications